STEP 1

Pre-register on our Patient Portal

STEP 2

Sign and submit the Medical Release Form

STEP 3

Check your email

Check your email to get your Patient Portal Access (may take up to 24 hours).

STEP 4

Complete the Patient Portal

Log into the Patient Portal and complete the following sections:

  • My Account → Personal Information
  • My Account → Additional Information
  • Questionnaires → Patient Forms → Insurance Info

STEP 5

Send us a message

Message us using the Patient Portal to request for an appointment:

  • Messages → Ask Practice
  • Type “New Patient Appointment Request” in the Subject field
  • Type your date and time preferences on the Messages field
  • Click Submit

STEP 6

Get top quality medical care

With two convenient locations in Hilo, Big Island Healthcare is bringing modern medical care to rural Hawaii.

Big Island Healthcare offers a sliding fee discount to qualifying patients

New Patients